Remember to encourage vacationing team members to enjoy themselves and do what you can to assure this. Office workers love getting candies, cookies, cakes and such. Award them with a pick me up each and every week.

The point is kindness and consideration is contagious. When we catch it we immediately pass it on with out even realizing it. And return is phenomenal. Soon spirit of gratitude and appreciation is passed on to client with response. "That's just way we do things around here."

In addition to giving your team a hefty dose of kindness give consideration to making some minor adjustments in way clients are thought of. One company sends out greetings cards on anniversary of contract established with each client.

Other companies focus on dates of birth. Another company sends out post cards containing seasonal reminders and money saving tips, while others choose some other personal focus.

A number of companies send out thank you cards with messages acknowledging a company’s good business ethics or involvement in community aid programs. All greeting, thank you and post cards are hand signed to give message personal appeal.

The key is get personal, say thank you in color meaningful ways, spread love and keep above all don’t let spirit of gratitude, appreciation and thanks get old. The success of your business depends on it.

We’ve asked seminar participants to share some of their own techniques to fight procrastination. Take a look at this list to see which strategies may work for you:

* Just do it! * Do worst tasks first. * Tackle task in small segments. * Delegate task. * Decide to decide—handle e-mails, voice mails, snail mail, and inquiries decisively rather than setting them aside for later. * Create a priority action list (daily-weekly-monthly; A-B-C; 1-2-3, must do-should do-nice to do, etc.) * Refer to long-range plans to stay focused. * Keep priorities visible. * Anticipate and plan time for interruptions in your day. * Turn difficult tasks into a game or competition. * Select best time of day for work required. * Commit to a deadline and hold yourself accountable. * Ask for help. * Build in rewards or incentives for accomplishment. * Question priorities and be willing to change them if appropriate. * Identify potential obstacles and how you will overcome them. * Celebrate your progress and successes. * Share your goal or project with someone that will encourage you and help you stay on track.

Keep this list handy to refer to when you find yourself procrastinating.

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